Authenticity Guarantee policy

At LoveOnceAgainLux, your trust is paramount to us. We recognize the challenges that come with purchasing pre-owned luxury items in a market often flooded with counterfeit goods. That's why we are committed to ensuring the authenticity of every piece we sell.

Every item listed on the LoveOnceAgainLux website undergoes a rigorous authentication process. This process is carried out by our in-house team of experts, as well as by the specialists at Authenticate First, who are adept at verifying the authenticity of specific luxury brands.

Our authentication experts are highly trained to spot imitations, focusing on critical aspects such as stamping, stitching, hardware, authenticity stamps, date codes, serial numbers (when applicable), materials, and craftsmanship. This meticulous inspection ensures that each item meets the original manufacturer's standards of quality.

We are confident in the expertise of our authenticators and the authenticity of the items we offer. As a testament to our commitment, we provide a lifetime return policy on any item that is found to be non-authentic.

It's important to mention that we are not authorized resellers of the brands featured on our site. While the original brands may prefer these items to be purchased new from their boutiques, we offer an alternative by guaranteeing the authenticity of our carefully curated, previously owned luxury handbags and accessories. Your peace of mind is our top priority, which is why we offer a 100% money-back guarantee on the authenticity of every item sold.

Trust is the foundation of your shopping experience with LoveOnceAgainLux, and we are dedicated to upholding the highest standards of authenticity for each and every customer.

Hermès Handbags and Watches products will offer a complimentary extraCertificate of Authenticity service. For other products, a Certificate of Authenticity from a third-party can also be provided for an additional fee if required.